In version 6 we introduced License Activation which requires you to activate your WinGate license before you can use WinGate.
Pre-version 6 WinGate licenses were in the format:
XXXXXXXXXXXXXXXXXXXXXX
Version 6 and later licenses are in the fo...
Attempt to access a FTP server results in a "requires authorization" error message
Description
Attempting to access a FTP server results in the following error message when using
Internet Explorer
"FTP server requires authorizatio...
What is binding?
In this context, the term "binding" refers to creating an association between a service and a network interface. This association makes the service available to network users connected to this interface.
WinGate uses binding to contr...
The Firewall tab in the ENS properties of GateKeeper, on the WinGate machine contains some general options for Firewall configuration, and sets some logging rules to allow administrators to collect the appropriate data about Network attacks and intrusio...
ENS – The General Tab
ENS (Extended Networking Services) was introduced to WinGate as a plug-in and then fully integrated in Version 4.3, to provide support for a Firewall, Network Address Translation, and Routing services. The settings for...
The Port security tab in the ENS configuration in WinGate is where you can configure and customize how it will handle the use of application ports in the WinGate Firewall. While it may look like being a simple matter of allowing or preventing ports to b...
The purpose of this tab is to show all of the routes currently listed in the routing table that WinGate uses. This tab will only appear if Support for multiple Subnet works has been enabled on the General tab of ENS, as WinGate's routing table will be a...
BACKGROUND:
Reverse proxies are useful if you are hosting websites on your network
and want to have a single access point for connections from the
Internet. WinGate's WWW proxy service can be configured to reverse
proxy incoming connections from the Inte...
BACKGROUND:
After installation of WinGate is complete and a license has been
activated, a user database provider must be selected. Choices
available are the WinGate user database provider, the Windows user
database provider, and if a trial, Professional ...
BACKGROUND:
There are various reasons to move WinGate to a new server. Moving
WinGate is a straight-forward process that involves installing the
same version on the new computer, exporting and importing the WinGate
configuration and moving the license. I...
Unless it's a special multi-activation licence, a WinGate or WinGate VPN license can only be activated on one machine at a time.
This means if you need to move your licence to an installation on another computer you must deactivate the licence on t...
Symptoms
After exporting a WinGateConfig.reg file from a 32bit server and importing it on a 64bit server (or vice versa), WinGate does not see the newly imported registry settings and loads its default settings instead.
Summary
This happens becau...
You can open a port in the WinGate firewall through the Extended Networking menu (GateKeeper--System tab).
Select the Port Security menu and click ADD to create a new port opening.
Choose INTERNET COMPUTERS TO THE WINGATE PC
Enter the port ra...
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Background:
SSL inspection is required for WinGate to access HTTPS traffic for AV
scanning, caching and web access rules. Some sites will validate the
entire certificate chain and break the connection when it is
inspected. The...
Symptoms
Downloading of automatic updates for applications such as Antivirus, spyware, Windows Updates etc fails even though normal Internet access appears to work without problems.
Summary
This problem could be caused by either caching or by using K...
Symptom
Selecting gateway rotation from a WinGate service does not rotate connections out through gateways, all traffic continues to go out the main gateway.
This is often related to the Windows Application Layer Gateway Service. ALG is a service that p...
If you are considering changing the location of History logging (in the History Logging option in GateKeeper on the WinGate server) then it is recommended that you avoid selecting a non-directory location such as root directory (e.g C:\)
Due to rest...
If you forget the password for the administrator account and need to recover access to WinGate, you can remove the administrator by doing the following.
Stop the WinGate Engine from the system tray (by right clicking it and selecting stop) then open th...
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Background:
SSL inspection is required for WinGate to get access to the full URL
of a requested HTTPS resource for AV scanning, caching and web access
rules. It is also required to return a block page to an HTTPS request.
With...
You can submit a support request here for any questions that you have about any of the Qbik products. We offer free support to our customers and take the approach that the more we can help you, the happier you'll be. And if you're happy we're happy!
...
When checking to see if WinGate is functioning as it should, there are several factors to check to ensure that everything is correctly configured. These checks should be done once basic network connectivity has been established between the client and ...
PROBLEM:
There is no prompt to authenticate when logging in to the console and
the WinGate console shows the navigation tree but branches only show
Certificates, Licensing, Logging and Modules and when you click on any
branch the main panel shows a blank...
