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Knowledgebase : WinGate
   

After upgrading to 6.1 you receive a system message that "This plugin is not supported on WinGate 6.1.0" even though you don't have Kaspersky AntiVirus for WinGate installed. For earlier versions of WinGate we had to include a DLL to support DKAV, an...
In version 6 we introduced License Activation which requires you to activate your WinGate license before you can use WinGate. Pre-version 6 WinGate licenses were in the format: XXXXXXXXXXXXXXXXXXXXXX Version 6 and later licenses are in the fo...
Attempt to access a FTP server results in a "requires authorization" error message Description Attempting to access a FTP server results in the following error message when using Internet Explorer "FTP server requires authorizatio...
All configuration changes(policies, user accounts, service mappings configurations, plugin configurations etc.) created/changed and then saved in Gatekeeper are written to the registry. The best way to preserve your settings is by exporting the regi...
What is binding? In this context, the term "binding" refers to creating an association between a service and a network interface. This association makes the service available to network users connected to this interface. WinGate uses binding to contr...
We have found that blocking access to Messenger applications can be problematic due to the multiple connection methods that they use. If you block access to a URL or port they can fail-over to a secondary or tertiary connection method. The easiest way...
The Firewall tab in the ENS properties of GateKeeper, on the WinGate machine contains some general options for Firewall configuration, and sets some logging rules to allow administrators to collect the appropriate data about Network attacks and intrusio...
ENS – The General Tab ENS (Extended Networking Services) was introduced to WinGate as a plug-in and then fully integrated in Version 4.3, to provide support for a Firewall, Network Address Translation, and Routing services. The settings for...
The Port security tab in the ENS configuration in WinGate is where you can configure and customize how it will handle the use of application ports in the WinGate Firewall. While it may look like being a simple matter of allowing or preventing ports to b...
The purpose of this tab is to show all of the routes currently listed in the routing table that WinGate uses. This tab will only appear if Support for multiple Subnet works has been enabled on the General tab of ENS, as WinGate's routing table will be a...
Great, you’ve installed the best Windows proxy server software around, but now you need to know what to do with it? It’s easy if you know how, but if you’re not a Networking Wizard then it can be a little daunting at first. So read on to find out what t...
You can identify which version of WinGate you are running in several places in Gatekeeper: Open GateKeeper on the WinGate server Select Help from the menu bar at the top of GateKeeper. Click on the System Info menu item. The WinGate version inf...
Unless it's a special multi-activation licence, a WinGate or WinGate VPN license can only be activated on one machine at a time. This means if you need to move your licence to an installation on another computer you must deactivate the licence on t...
This is a guide to the minimum system requirements and recommended configurations for running WinGate server. The WinGate server can be installed on any computer on your network, so long as it has a direct connection to the Internet. 1 GHz CPU (or...
If you use a modem to connect your network to the Internet with WinGate, you may occasionally see WinGate dial your Internet Service Provider for no apparent reason. There are a number of reasons why you might encounter what may seem to be WinGate ra...
Symptoms After exporting a WinGateConfig.reg file from a 32bit server and importing it on a 64bit server (or vice versa), WinGate does not see the newly imported registry settings and loads its default settings instead. Summary This happens becau...
You can open a port in the WinGate firewall through the Extended Networking menu (GateKeeper--System tab). Select the Port Security menu and click ADD to create a new port opening. Choose INTERNET COMPUTERS TO THE WINGATE PC Enter the port ra...
WinGate offers as its lowest form of security, a form protection for the network through an Assumed user option. Although this is effective when using features such as banning or restricting users through policy, tracking user accounts and history of co...
Symptoms Downloading of automatic updates for applications such as Antivirus, spyware, Windows Updates etc fails even though normal Internet access appears to work without problems. Summary This problem could be caused by either caching or by using K...
Symptom Selecting gateway rotation from a WinGate service does not rotate connections out through gateways, all traffic continues to go out the main gateway. This is often related to the Windows Application Layer Gateway Service. ALG is a service that p...
WinGate’s log files are located in C:\Program Files\WinGate\Logs and are ordered by service, for example you'll find the WWW proxy service log in C:\Program Files\WinGate\Logs\WWW Proxy Service. The current log file is named after the service, any ol...
Stop the WinGate Engine. Copy your current logfile directory to it’s new location. Open the registry editor (Start -> Run -> regedit) and navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Qbik Software\WinGate\Settings”. Click “Drop-down menu -> Edit -> New -...
If you are considering changing the location of History logging (in the History Logging option in GateKeeper on the WinGate server) then it is recommended that you avoid selecting a non-directory location such as root directory (e.g C:\) Due to rest...
If you forget the password for the administrator account and need to recover access to WinGate, you can remove the administrator by doing the following. Stop the WinGate Engine from the system tray (by right clicking it and selecting stop) then open th...
Due to several factors the WinGate Server may initiate the dialup connection that is used for Internet access when there is no visible or noticeable client activity in GateKeeper. There are several factors that can influence this type of behaviour: ...
You can submit a support request here for any questions that you have about any of the Qbik products. We offer free support to our customers and take the approach that the more we can help you, the happier you'll be. And if you're happy we're happy! ...
There could be a couple of reasons why the history may not show in your GateKeeper. 1. If you are using the GateKeeper remotely, the gatekeeper.exe will not have access to the history database so will not be able to display the history. You will need t...
Using the Proxy services in WinGate allows you to scan traffic for viruses or prohibited content, and control user access through the use of policies. You can intercept NAT and WinGate Internet Client (WGIC) connections and redirect them to the proxy...
When checking to see if WinGate is functioning as it should, there are several factors to check to ensure that everything is correctly configured. These checks should be done once basic network connectivity has been established between the client and ...
Users in WinGate can be configured and stored in two ways in WinGate.Either using the WinGate User database, or the Windows NT user database (which requires WinGate to be running or have access to a Windows NT machine in order to utilize its user databa...
As per the WinGate helpfile it is possible, when using the NT user database option in WinGate, to synchronise the NT User database on a Domain Controller in a Windows NT4/Active Directory Domain environment. Please Note: To do this requires ed...
With WinGate version 6 the option to use a Domain Controller user database was presented in the GUI which greatly simplifies its use. Using a Domain Controller user database allows you to import your list of Domain users into WinGate. You can also use...
When you view the history.dbf file in Microsoft Excel the time is shown in Unix time, being the number of seconds elapsed since midnight on the 1st of January 1970. Obviously most people are not going to be able to read this so it will need to be conve...
If Windows update is not working it is usually because the pages are being cached by the WinGate server, you can solve this problem by creating a policy in WinGate to not cache the update pages. To create a caching policy to not cache MS Update pages...
In the WinGate dialer configuration (found in System Services window in GateKeeper) there is a setting in the properties of each dialup profile which tells WinGate how long it should wait when there is no activity, before disconnecting. This is set ...