Knowledgebase: PureSight for WinGate
Upgrading to Puresight 3.x results in license errors
Posted by Jason Alexander on 06 January 2010 11:25 AM
Upgrading to PureSight 3.x results in license errors
After upgrading PureSight for WinGate to PureSight 3.x for WinGate you receive a system message in GateKeeper saying:
The License for PureSight has expired or is invalid. PureSight for WinGate functionality will not be available
PureSight for WinGate stores its license in a different directory to previous versions. If this is an upgrade then WinGate will not see the new license as it continues to look in the old directory.
To resolve this issue:
You should no longer see that error message in WinGate.
For further questions, please contact our support helpdesk.