Knowledgebase: Licensing
Purchased licenses
Posted by Adrien de Croy (Import) on 01 August 2007 08:52 PM
*Draft*

Purchased licenses will have a particular license type, size and are perpetual hence they will not expire.

Activating a Purchased license:
Purchased Licenses can be entered into the License Manager application which can be located through the GateKeepers Help menu. When entering a purchased license key and licensee name into the License Manager you need to take care that no white spaces (e.g. “ “) are at the end or beginning of the license key. After entering the key you can then follow the wizard to complete the licensing of your installation.

Moving a purchased license.
Purchased licenses need to be deactivated before moving to a new computer; there are four ways to facilitate the deactivation of a license.
- Via the License Manager Application.
- Send an email to activation@qbik.com
- Create a support ticket by sending an email to sales@qbik.com

License Types
There are three different license types that can be used in WinGate: Standard, Professional and Enterprise. The differences between these licenses can be reviewed here.

Changing an existing license type:
- Navigate to the purchasing web page.
- Select “Upgrade/Renew a License”.
- Enter your license key and licensee name.
- Select “Renew version protection and upgrade”.
- You will then be shown your upgrade options and prices – complete the wizard if you would like to upgrade.
*Please note that licenses cannot be downgraded.

License Sizes
The License Size is based off the amount of concurrent connections connecting to / through WinGate. An easy way to details how this works is through some example on when the license count is applied - and at the bottom of this article is also a list of servers and services in WinGate that do not consume license counts:

Example when a concurrent connection is used or not used.
LAN Client 1:
Is playing a game on a remote server in Australia, is downloading a file through the WWW Proxy Server, and is checking his email every minute.
That will consume one license count.

LAN Client 2:
Is browsing web pages and has a MSN Messenger chat open with a friend.
That will consume one license count.

WinGate Server Desktop:
The WinGate Servers desktop is using WinGate’s WWW Proxy Server to be able to browse web pages, and also is using a direct connection to remote control a computer at their home.
That will NOT consume a license count. Connections originating from a known adapter in the WinGate computer will not consume a license count. Direct connections to the internet will not consume a license count.

Third Party Web server on actual WinGate Server and Internet Client 1:
Internet Client 1 in Japan connects to a website being served from the actual WinGate computer in New Zealand – the only option that has been configured in WinGate is to open the port.
That will NOT consume a license count.

WinGate Web server functions and Internet Client 2:
Internet Client 2 in Japan connects to a Website being served by WinGate’s WWW Proxy Server --> Webserver option in New Zealand.
That will consume a license count.

Third party Web Server that is on a LAN Client behind WinGate and Internet Client 3:
Internet Client 3 in Japan connects to a Website that is being redirected through WinGate in New Zealand.
That will consume a license count. Please note when the internal web server responds, it will still use the license count that was applied to the Internet Client 3 user.

Administrator is at home, but wants to monitor connections passing through GateKeeper at the office:
That will NOT consume a license count. The GateKeeper connects to the Remote Control Service. The Remote Control Service does not consume a license count hence this will not consume a license count.

Changing the license size:
- Navigate to the purchasing web page.
- Select “Upgrade/Renew a License”.
- Enter your license key and licensee name.
- Select “Renew version protection and upgrade”.
- You will then be shown your upgrade options and prices – complete the wizard if you would like to upgrade.

*Please note, you can upgrade the License Type and License size with the wizard in one procedure. You cannot downgrade though.

Activity in WinGate that does not consume a license count.
- DHCP
- WinSock Redirector Service control channel connections
- DNS lookups
- Remote Control Service connections
- Delivery of mail by SMTP Server. Reception of mail does consume a license.
- POP3 Collection
- Routing
- Connections originating from the WinGate Server.
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