Knowledgebase: WinGate
Submitting a Support request to the Online Helpdesk
Posted by Adrien de Croy (Import) on 07 December 2005 03:57 PM

You can submit a support request here for any questions that you have about any of the Qbik products. We offer free support to our customers and take the approach that the more we can help you, the happier you'll be. And if you're happy we're happy!

From time to time problems can occur when tickets are submitted. If you haven't heard from us within one business day (bearing in mind that we are in New Zealand) then you should assume that your support request was not received by the Qbik Support team.

We make it our policy to reply to all emails within one business day, but it is often much sooner than that, and we try very hard not to leave our customers hanging. If you've submitted a ticket but you still haven't recieved a reply please send an email to and let us know.

Thank you!
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