Knowledgebase: WinGate
Licensing issues when moving WinGate to a new server
Posted by Adrien de Croy (Import) on 11 January 2005 09:42 AM
Unless it's a special multi-activation licence, a WinGate or WinGate VPN license can only be activated on one machine at a time. This means if you need to move your licence to an installation on another computer you must deactivate the licence on the current installation first.

(For information on exporting your registry settings for use in the new server, please see the following article)

To de-activate a licence:

  • run the licence management tool (Help-Licence Manager or Start Menu-Programs-WinGate-Licence Manager)
  • highlight the relevant licence and click the de-activate button. A connection will be made to our activation server and your licence will be deactivated.

    Once this has been done the licence key can be activated on the target installation.

    If you can't connect to the activation server you can generate an email deactivation request from within the Licence Manager, click the configure button and change activation type to "Activate licences by email". An encoded request will be generated, copy and paste this into an email and send to

    Deactivate button

    If you uninstalled WinGate without deactivating your licence you can log into the wingate website and deactivate your license from there. If you still cannot deactivate your license then you'll need to contact your reseller or Qbik support to deactivate your licence. To submit a ticket to Qbik support click here

  • (1746 vote(s))
    Not helpful

    Comments (2)
    yiming zhang
    09 September 2010 07:36 PM
    To submit a ticket to Qbik support click "here" --The hyperlink is bad.
    Qbik staff
    25 March 2011 11:14 AM
    Thanks for that, have fixed it now